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IAI President Dan Klyn will present at CanUX 2017

March 12, 2017 by Tanya Snook

Another IA great is on deck for the eight edition of CanUX.
Shaping Organizations to Deliver Great User Experiences
} Nov 7, 2015   9:00am / 45 MINUTES

Design and UX have won. Companies are building in-house teams like never before. Unfortunately, they’re doing so with outdated organizational models, and so are not getting the most out of their design and UX investment (in fact, some companies are getting negative value because of how UX is placed within the organization). In this presentation, Peter will use his personal story of growing a design organization from 30 to 60 as a way to explore how to shape organizations to deliver great user experiences. He’ll delve into matters of organizational models, team structures, and processes to identify how your organization can be most effective.

Speaker Bio: Dan Klyn

A renowned information architect, Dan Klyn is the co-founder of The Understanding Group (TUG). When he was studying Library and Information Science program at Wayne State University, Dan wanted to be a descriptive bibliographer. His path changed thanks to a series of random and serendipitous events including meeting IA pioneers and former CanUX speakers Peter Morville and Lou Rosenfeld, and eventually teaching Morville’s self-described “boring” Polar Bear Book-based Information Architecture course at University of Michigan. Through these experiences, Dan realized that he himself is an information architect – something he was doing long before he even knew the term.

Before co-founding TUG, Dan developed information architecture, e-commerce strategy and design for brands such as American Girl, Harley-Davidson, Brookstone, NOOMA and TJ Maxx and manufacturers including Herman Miller, Seagate and Lumber Liquidators.

Dan likes coffee an awful lot, and still teaches information architecture at the University of Michigan School of Information. His research is focused on applying the teachings of Richard Saul Wurman and Christopher Alexander in digital practice, specifically applying the tenets of physical architecture to the design and architecture of information spaces.

In April 2016, he began serving a 2-year term as President of the of the Information Architecture Institute, and is the second acting IAI president (Abby Covert) to feature on the CanUX stage.

For more info, you can follow Dan on on Twitter @danklyn or his personal site,

*Image credit: Dan Klyn

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