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Cyd Harrell Will Make Her CanUX Debut in 2019

The renowned researcher will take the stage in 2019.

UX for Institutions: This is How We Win the Time War
} Nov 2, 2019   9:00AM / 45 MINUTES

Speaker Bio: Cyd Harrell

Cyd is well known in industry and government for her creative approach to UX research and service design. She is currently consulting as the Service Design Lead at the Judicial Council of California. In her previous roles with Code for America, the Center for Civic Design, and 18F, she has helped cities, counties, and federal government agencies use the power of design to create better citizen experiences.

Cyd strives to merge a geek’s enthusiasm for the digital with a humane sense of modern civic responsibility, and she believes that design is an important practice for bringing our shared institutions into the 21st century (she also believes that design can do much better at including all perspectives). When not at the office helping public servants use design for good, she is a mentor for mid-senior UX practitioners and serves on the board of the Institute for Applied Tinkering and as an advisor for Ethnio.

Previously, Cyd was the VP of Research for SF-based UX design firm Bolt|Peters until June 2012, when Facebook acquired the company. While there, she helped clients such as Sony, Volkswagen, and Rdio to conduct remote research and real-time usability studies. In the early 2000s, she led desktop experience and design standards groups at Charles Schwab.

For more info, you can follow Cyd on on Twitter @cydharrell

*Image credit: Cyd Harrell & Code for America

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