CANUXMAS: Dec 18, 2024
 
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cxpartners’ Giles Colborne will keynote CanUX 2022

CanUX welcomes a renowned British design executive in 2022.

How You Can Make Your Organization More Customer Centred
} Nov 6, 2022   2:45PM / 45 MINUTES

Over the past year, we’ve surveyed hundreds of companies to understand how they work, and how well they’re able to support great user experiences. We’ve also spoken to design and business leaders at top performing organizations to get a richer understanding of why they are so different, and what it’s like to work there.

In this presentation, I’ll talk about what a customer centred organization looks like, why not everyone makes it, and specifically what you can do to make your organization more user centred.

Speaker Bio: Giles Colborne

Based out of London, England, Giles Colborne is the is CEO of cxpartners one of the world’s most respected UX consultancies. He works with the leadership of large organizations to help them embed user centred design in their operating models.

Recently, he has worked with Google to benchmark the UX maturity of hundreds of organizations across Europe, and has worked with British Standards Institute among others to improve digital inclusion accessibility and ethical business models.

Giles is the author of Simple and Usable Web, Mobile, and Interaction Design (2017), now in its second edition.

For more info, you can follow Giles on on Twitter @gilescolborne.

*Image credit: Giles Colborne

GILES’ BOOK

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