CANUXMAS: Dec 18, 2024
 
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Patrick Quattlebaum Will Feature at CanUX 2023

The renowned service design executive makes his CanUX debut in 2023.

Speaker Bio: Patrick Quattlebaum

Patrick Quattlebaum (PQ) is a designer, consultant, and teacher who gets up every morning to bring creativity, rigor, and humanity to problem-solving. With two decades of experience in design strategy and service design, he places a premium on pushing design practice to be more value-centered, collaborative, and iterative. Along with co-author Chris Risdon, Patrick shares his design philosophy and its practical applications in Orchestrating Experiences: Collaborative Design for Complexity (Rosenfeld, May 2018).

As CEO of Harmonic Design, Patrick leads a growing team of service designers and consults to organizations desiring to transform their service ecosystem to better meet the needs of people. He takes pride in creating a studio environment in which practitioners have a strong voice in strategic direction and the space to experiment with how they work with one another and clients. Before co-founding Harmonic, he was Head of Service Design at Capital One, Managing Director at Adaptive Path, and Chief Experience Officer at Macquarium.

Patrick loves helping the service design field grow. He co-founded the Service Design Network’s Atlanta chapter, and he has taught thousands of practitioners in North America and Europe on topics such as service design, design strategy, design research, and interaction design. His other passions—storytelling, film studies, and improv—often find their way into his design work.

Follow Patrick on Twitter @ptquattlebaum

*Image credit: Patrick Quattlebaum

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