OTTAWA, CANADA: FALL 2026-7
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CanUX 2025 Program
The 2025 conference lineup will be progressively revealed during the spring and summer months. This year’s program highlights both Canadian and international user experience and service design-related case studies that cater to diverse interests and perspectives. To stay up-to-date with the latest CanUX 2025 announcements, check this space, our LinkedIn announcements, and/or subscribe to our monthly newsletter. If you’d like to get an idea of what you can expect, you can check out schedules of previous editions by navigating to the “Program History” area on the right of this section (or below the lineup grid if you are on a mobile screen).
This year’s format will be similar to previous editions, with a day of workshops (Thu, Oct 2, 2025), followed by 2 days of single track, plenary conference sessions (Fri-Sat, Oct 3-4, 2025) ranging from 25 to 45 minute timeslots. The Friday schedule will be from 9am to 5pm, while the Saturday schedule will be from 10am to 4pm. 2-day conference tickets include access to the plenary sessions on Friday and Saturday, while workshop tickets must be purchased individually.
The final schedule for CanUX 2025 will be released on August 15th. See you in October!
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| } Thu, Oct 2, 8:30 AM Doors Open: MORNING WORKSHOP REGISTRATION |
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} Thu, Oct 2, 9:00 AM – 12:30 PM Half Day Workshop: MEENA KOTHANDARAMAN  | Twig+Fish ( Boston, MA ) T1: Building Connection: Enhancing Research Engagement Through Creative Protocols Research Workshop $249 |
| } Thu, Oct 2, 12:30 PM Welcome: AFTERNOON WORKSHOP REGISTRATION |
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} Thu, Oct 2, 1:00 PM – 4:30 PM Half Day Workshop: TANYA SNOOK | Spydergrrl Consulting ( Ottawa, ON ) T2: THE WORKSHOP WORKSHOP Design Workshop $249 |
As you can’t always plan for the unexpected in life months ahead, our program and the speaker availability is subject to change.
| } 8:00 AM Doors Open: REGISTRATION / BADGE PICKUP |
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} 8:30 AM Introduction: BOON SHERIDAN | Researcher and Designer, Independent ( Boston, MA ) WELCOME TO CANUX EmCee |
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} 9:00 AM Opening Keynote: KATE TARLING | Founding Partner & CEO, The Service Org Group ( London, UK ) The Service Organization Service Strategy |
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} 9:50 AM Presentation: HELELYN TAMMSAAR | Project Lead / Anthropologist, Public Sector Innovation Team, Gov’t Office ( Tallinn, EE ) How the Estonian Defence Forces Took a Shot at Design Thinking Service Design |
| } 10:25 AM Scheduled break: COFFEE BREAK (SPONSORED BY Jumping Elephants) |
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} 11:05 AM Presentation: FRANCES SUN | Lead Designer, Disney Entertainment / ESPN ( Austin, TX ) Infusing Enterprise Creativity with a Dose of Playfulness Enterprise UX |
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} 11:35 AM Presentation: LEVI MYERS | Product Design Director, Bitovi ( Charlottetown, PEI ) Lessons from 1km Underground Research Design |
| } 12:10 PM Scheduled break: LUNCH BREAK (SPONSORED BY Ampli2de) |
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} 2:00 PM Presentation: ADAY SAMI-ORUNGBE | Sr. Service Designer, Outwitly ( Toronto, ON ) Designers Anonymous: Confessions from the Field Design Therapy |
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} 2:35 PM Presentation: SARIKA GOEL | Sr. Digital Designer, Ford Motor Co. ( San Francisco, CA ) Designing for the Worst Day of Your Customer’s Life Design Automotive |
| } 3:15 PM Scheduled break: COFFEE BREAK (SPONSORED BY DFFRNT) |
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} 4:15 PM Keynote: SCOTT BERKUN | Design Author, Independent (SB) ( Seattle, WA ) WHY DESIGN IS HARD (AND WHAT TO DO ABOUT IT) Design Strategy |
| } 5:00 PM Networking time: CANUX HAPPY HOUR |
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| } 6:00 PM Dinner / Free time: ON YOUR OWN |
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| } 9:00 PM Party time: OAG (Ottawa Art Gallery) ( 10 Daly Avenue (Daly Avenue Entrance) ) CANUX PARTY |
As you can’t always plan for the unexpected in life months ahead, our program and the speaker availability is subject to change.
| } 9:00 AM Doors Open: REGISTRATION |
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} 9:45 AM Introduction: BOON SHERIDAN | Researcher and Designer, Independent ( Boston, MA ) Welcome Back Emcee |
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} 10:00 AM Presentation: PATRICIA NADEAU | Sr. UX Researcher, Ubisoft ( Montreal, QC ) The Game Asset Creation Pipeline IA AI Gaming |
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} 10:40 AM Presentation: SHREYA DHAWAN | Lead Service Designer, Harmonic Design ( Atlanta, GA ) From Modeling to Managing: A Data-driven Approach to Enhance Customer Journeys SERVICE DESIGN |
| } 11:15 AM 1 hr break: BRUNCH BREAK (SPONSORED BY Jumping Elephants) |
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} 12:30 PM Presentation: ALASDAIR STUART-BELL | HCD Lead and Co-founder, Jumping Elephants ( Ottawa, ON ) What Happens When You Design for the World’s Most Critical UX Users RESEARCH UX |
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} 1:00 PM Presentation: ALËNA IOUGUINA | Experience Design Director, Autodesk ( Ottawa, ON ) How to Take Control of the (Seemingly) Uncontrollable Machines AI Research |
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} 1:30 PM Presentation: CAROL J. SMITH | AI Trust Lab Lead and Principal Research Scientist, Carnegie Mellon ( Pittsburgh, PA ) Can AI Be Trustworthy by Design? AI Design |
| } 2.00 PM Scheduled break: COFFEE BREAK (SPONSORED BY DFFRNT) |
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} 2:45 PM Closing Keynote: JER THORP | New York University ITP ( Brooklyn, NY ) Living in Data Design Data |
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} 3:45 PM Introduction: BOON SHERIDAN | Researcher and Designer, Independent ( Boston, MA ) CLOSING REMARKS EmCee |
As you can’t always plan for the unexpected in life months ahead, our program and the speaker availability is subject to change.
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CANUX 2025 SPONSORS
If you are interested in joining us in creating Canada's premier UX event in 2025, download our CanUX 2025 Sponsorship Brochure.